Privacy Policy

Last updated: June 2026

Introduction

lagoon-gazelle ("we", "our", "us") is committed to protecting the privacy of individuals who visit our website and use our vehicle rental services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services.

Information We Collect

We may collect personal information that you voluntarily provide when using our services, including:

Contact information such as name and email address
Enquiry details including vehicle preferences and rental dates
Communication records from correspondence with our team
Technical data including browser type and IP address

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide quotations
To process and manage vehicle rental bookings
To communicate with you regarding our services
To improve our website and service offerings
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given clear consent for specific purposes
Contract: When processing is necessary for a contract with you
Legal obligation: When we must comply with the law
Legitimate interests: When processing serves our legitimate business interests

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Enquiry data is typically retained for twenty-four months following our last interaction.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required to provide our services or as required by law. We may share data with:

Service providers who assist in our operations
Professional advisers including legal and accounting professionals
Regulatory authorities when required by law

Your Rights

Under applicable data protection laws, you have the right to:

Access your personal data
Rectify inaccurate personal data
Request erasure of your personal data
Object to processing of your personal data
Request restriction of processing
Data portability
Withdraw consent at any time

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

lagoon-gazelle
47 Berkeley Square
Mayfair, London W1J 5AU
United Kingdom
[email protected]

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.