GDPR Compliance

Last updated: June 2026

Our Commitment to Data Protection

lagoon-gazelle is committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we fulfil our obligations as a data controller and your rights as a data subject.

Data Controller Information

lagoon-gazelle acts as the data controller for personal information collected through this website and in connection with our vehicle rental services.

Contact details:
lagoon-gazelle
47 Berkeley Square
Mayfair, London W1J 5AU
United Kingdom
[email protected]

Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to valid requests within one month.

Right to Rectification

You have the right to request that we correct any inaccurate personal data we hold about you. You also have the right to have incomplete personal data completed.

Right to Erasure

Also known as the "right to be forgotten", you can request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Exercising Your Rights

To exercise any of your rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to your request within one month, although this period may be extended by two further months for complex requests.

Lawful Basis for Processing

We process personal data on the following lawful bases:

• Consent: Where you have given explicit consent to the processing of your personal data for specific purposes
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights

Data Protection Principles

We adhere to the following data protection principles:

• Processing personal data lawfully, fairly, and transparently
• Collecting personal data only for specified, explicit, and legitimate purposes
• Ensuring personal data is adequate, relevant, and limited to what is necessary
• Keeping personal data accurate and up to date
• Retaining personal data only for as long as necessary
• Processing personal data securely

International Transfers

We do not routinely transfer personal data outside the United Kingdom. If any transfer is necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Data Breaches

In the event of a personal data breach, we will notify the Information Commissioner's Office (ICO) within 72 hours where feasible, unless the breach is unlikely to result in a risk to your rights and freedoms. Where a breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Complaints

If you are not satisfied with how we handle your personal data or your data protection rights, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
United Kingdom
Website: ico.org.uk

Updates to This Information

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.